Prices, delivery, shipping and payment

Prices

All prices within our shop are displayed including 19% German VAT.
Tax-free delivery to non-EU countries (prices excluding VAT will only be displayed within the checkout process).

Delivery

Delivery usually takes place within 3-5 working days after payment. If goods can not be delivered or can not be delivered in time - e.g due to increased demand or difficulties with postal delivery in your country - we will inform you about the delay immediately.

Shipping costs

Up to a shopping cart value of 16,99€ incl. 19% tax (for small parts) shipping costs are 3,50€ incl. tax.

From a shopping cart value of 17,00€ (incl. 19% tax) onwards delivery charges are:

  • 7,-€ incl. 19% tax for delivery within Germany
  • 20,-€ incl. 19% tax for delivery within EU and Switzerland
  • 20,-€ excl. tax for shipping to all other Non-EU countries

Available payment methods

  • Prepayment via bank transfer
  • Paypal
  • Credit card (Visa or MasterCard)

Credit card payment using 3-D Secure

Our payment process uses 3-D Secure for credit card transactions in order to provide more safety. During transaction you are requested to enter your 3-D password. This step does not take place within our shop, of course. It is carried out by an online service provided by your bank.

If you are using 3-D Secure for the first time, the service will ask you to set up your 3-D password. In case of problems or questions, please contact your bank. In some countries it is neccessary to particularly activate your card for this service.